FAQs

• When will my order ship?

  • All pieces listed are ready to ship within 2-3 business days of placing your order. Please note the 2-3 business days does not include the time needed to reach you once shipped. All orders are shipped with tracking.

 

• Is your jewelry handmade?

  • Yes, each piece is made by hand in my studio, now located in York, PA. 

 

• Can you resize my ring?

  • Many of our rings can be resized. However, I'm unable to resize any electroformed pieces.  Please double check your ring size prior to ordering.

 

• Are the ring sizes listed in US sizes?

  • Yes, all sizes are listed in US sizes. If you need help determining your ideal ring size, please do not hesitate to reach out. 

• Returns and Exchanges:
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• Do you accept custom orders?

  • Yes, I currently accept custom orders on a  limited basis and are only available for solid gold (yellow, white or rose) and sterling silver pieces. At this time I do not accept custom orders for electroformed or vermeil pieces.  Please visit the custom design page or reach out via email. 

• Warranty
  

  • Our two-year warranty covers the manufacturing of each sold item or custom-made piece, however, we do not warranty issues such as normal wear-and-tear or obvious damage (such as being crushed, badly bent, significantly damaged due to force.) All of our vermeil (plated) pieces receive a fresh coating of plating prior to shipping but future “dips” or re-coatings are not covered under our warranty, as the plating will slowly wear off over time with normal wear. If you’d like to read more about the full breakdown of our warranty, please visit the Warranty page linked below.